Privacy Policy

Welcome to Sapthaswaralaya. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our courses, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Sapthaswaralaya is an online Carnatic music academy based in India, offering personalized and group learning programs in:

Carnatic Vocal
Veena
Violin
Mridangam
Music Theory and Related Courses

Our services are available to students worldwide through online learning platforms and digital communication channels.

2. Information We Collect

Personal Information

We may collect information that you voluntarily provide, including:

Full Name
Email Address
Phone Number
Country and Time Zone
Student Age (for enrollment purposes)
Parent/Guardian Information (for minor students)
Course Preferences
Payment Information
Messages submitted through contact forms

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type and Version
Device Information
Website Usage Data
Pages Visited
Referral Source
Date and Time of Access

3. How We Use Your Information

We use your information to:

Process course enrollments
Schedule and conduct online classes
Respond to inquiries and support requests
Send important updates regarding classes and programs
Manage payments and invoices
Improve our website and services
Provide student progress tracking and communication
Send newsletters, announcements, and promotional offers (only where permitted)

4. Online Classes and Student Information

As an online music academy, we may collect and process information related to classes, including:

Attendance records
Performance assessments
Practice submissions
Recorded sessions (where applicable)
Student progress reports

These records are used solely for educational purposes and service improvement.

5. Payment Information

Payments may be processed through trusted third-party payment providers.

Sapthaswaralaya does not store complete credit card, debit card, or banking credentials on its servers. Payment processing is governed by the privacy policies of the respective payment service providers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
Maintain security

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

Service Providers

Trusted third-party providers assisting with:

Payment processing
Email communication
Website hosting
Video conferencing and online learning platforms
Analytics services

Legal Requirements

We may disclose information if required by:

Applicable law
Court orders
Government authorities
Regulatory obligations

Business Transfers

In the event of a merger, acquisition, or restructuring, user information may be transferred as part of the business assets.

8. Data Security

We implement reasonable technical and organizational measures to protect your information from:

Unauthorized access
Disclosure
Alteration
Loss
Misuse

While we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

9. International Users

Since our students are located worldwide, your information may be processed and stored in India or other jurisdictions where our service providers operate.

By using our services, you consent to such processing and transfer of information.

10. Children’s Privacy

Many of our students are minors.

For students under the age required by applicable law, enrollment and information submission should be made by a parent or legal guardian. We do not knowingly collect personal information from children without appropriate parental involvement.

11. Third-Party Links

Our website may contain links to external websites, learning platforms, or social media pages.

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of those websites separately.